Reviews

Our customers are important to us. Want to know what our customers think of us?

To see our latest reviews and to leave one yourself please click here.


Two chimneys re pointed.

“Punctual, tidy, polite. Time will tell if re pointing sufficient to prevent water ingress. Would recommend and use them again. Job completed quickly.”

– Customer in Exeter, 15 May 2015


Replacement of ridge tiles on roof.

“Provided an efficient service.”

– Customer in Weston-super-Mare, 17 April 2015


Repaired damage to roof tiles.

“Arrived early, polite and efficient. Completed work to satisfaction.”

– Customer in Barnstaple, 16 April 2015


New felt on extension flat roof and garden roof.

“Great guys. Hard working and very professional. Was cheaper than estimate with a 10% discount for booking same day as estimate given. They even bought me an ice lolly.”

– Customer in Exeter, 15 April 2015


Repair roof tiles, re-point gable ends

“Always on time, very polite, got on with work with no fuss, they were excellent, will be using them again.”

– Customer in devon, 10 April 2015


Complaints policy

We always endeavour to provide the best service and products for our customers.However ,on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.To ensure we are able to put things rights as soon as possible we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works ,please inspect the works to ensure everything has been carried out to our usual high standards .

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.Either call us on 07854894291 or write to us at 23 , Reed Close Bridgwater Somerset TA 66UX or email us at christophermarks1@ yahoo.com and we aim to respond within 7 days of receiving your company or sooner and where possible , will provide you with a date to remedy any issues raised .

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their websit:

disputeresolutionombudsman.org